Careers
At Singapore’s most trusted Trichological Centre, our service combines the study and application of Trichology and Herbology. TrichoKare is a premium hair and scalp care centre that uses European Herbal Hair Remedy in a pampering environment.
We are looking for friendly and dynamic personnel to join us. Our career opportunities are fulfilling and centred on grooming individuals while maximising their potential growth. We have a family of caring and dedicated leaders who will nurture you to excel in this fast-growing industry. Join us!
Find available positions here:
- Lead the outlet team in achieving outlet sales target
- Achieve personal sales target
- Evaluate progress against sales target, identify and implement the solutions
- Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff and outlet paper works
- In charge-of managing outlet personnel duties and responsibilities
- Manage outlet human resources responsibilities (including annual leaves, shifts)
- Train, mentor and coach outlet staff to develop and maximise their performance
- Perform professional hair analysis for customers
- Customise Trichological treatments for customers
- Regular follow up on customer’s condition
- Provide excellent retail experience to customers
- Daily duty activities including upkeep outlet’s cleanliness, answer phone calls, and equipment maintenance
- Other duties as assigned by the Branch Manager like conduct survey, distribute flyer, promote roadshow voucher
- On-the-job training and professional development training in the area of sales, customer service
- Exercise full treatment compliance
- Daily duty activities including upkeep outlet’s cleanliness, answer phone calls and equipment maintenance
- Other duties as assigned by the Branch Manager such as conducting surveys, distributing flyers and promoting roadshow voucher
- Provide customer service at the front desk
- Handles front desk receptionist function
- Responsible for “Hot Plate” operation for Groupings
- Other functions including issuing invoices, service sheet and booking customer treatment
- SMS reminder to existing customers for appointments
- Call or SMS new customers for a consultation appointment
- Responsible for CSO and Therapist daily variance report
- Outlet stock-take, administration secretariat activities
- Other duties as assigned by the Branch Manager such as conducting surveys, distributing flyers and promote roadshow voucher
- Achieve the monthly target in voucher sales
- Assist in Roadshow set up
- Participate in Daily Review Meeting to follow-up on individual progress
- Compliance to daily/weekly documentation
- Housekeeping duties at the roadshow venue
Interested candidates, please fill up the form below or send your updated resume to hr@trichokare.com.